At New York (R2 Systems)
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At New York & Company, Privacy Policy

At At New York, we recognize that earning and retaining your trust is one of the most important things we do as a business. Protecting your privacy is a responsibility we take very seriously.

We have prepared this Privacy Policy to help you understand how At New York collects, uses and seeks to safeguard the Personal Information (as defined below) you provide to us on our websites, via email, and through our service providers and distribution partners. This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third party, including any third-party distribution partners, suppliers and tour operators, and any third party operating any site to which our websites contain a link. By downloading, accessing or using our websites, or providing information to us in connection with our websites, you agree to the terms and conditions of this Privacy Policy.

1. What Information do we collect?
2. How We Use And Disclose Your Personal Information
3. Our Security and Storage Measures
4. Changes to Our Privacy Policy
5. Contacting Us

What Information do we collect?

We collect two types of information from you on our websites, via email, and through our service providers and distribution partners. Personal Information is information that identifies you personally, such as your name and email address. We also collect Other Information that does not identify you personally, such as gender, country of residence and other demographic information. In order to purchase our products or services, it is necessary for you to disclose Personal Information, including your name, address, email address, phone number, credit card details and other personally identifying information. If you do not provide Personal Information when purchasing one of our products or services, we cannot confirm your purchase or fulfill your booking. When you register with At New York, we ask for basic information including your name and email address, and Other Information such as your signup location. If you connect to At New York using Facebook, we may also collect information that you have chosen to make available in your Facebook privacy settings, including Personal Information such as your Facebook email address and Facebook username, Other Information such as your profile picture and friend lists, and any other Personal or Other Information you have chosen to make available. When you visit At New or any of our affiliates' web pages that are hosted by us, our web server automatically recognizes and collects your IP address, which is assigned by your Internet Service Provider and does not identify you personally. To help us analyze the usage of our websites and related services, and to send more relevant communications to you, we also collect and keep track of Other Information such as your website searches and bookings. For example, if you frequently visit Paris and London, we may send you special notices listing deals and popular products for those destinations. If you are subscribed to any of our email marketing communications - including newsletters and destination alerts, it is necessary for you to disclose Personal Information such as your name and email address and Other Information such as your home country. In some instances we may also ask for Other Information such as demographic data, including your country of residence, gender, age, travel habits, etc. We also use cookies (as discussed below) to collect information about the performance and usability of our websites. You can contribute to the site in a number of different ways, including writing reviews, uploading photos, filling out your public profile, and rating other users' contributions. We may store these contributions (your "Content"), display them to other users, and use them for promotional purposes. Note that if you include Personal Information in your Content, it can be used and viewed by others. We are not responsible for the information you choose to include in your Content.

How We Use And Disclose Your Personal Information

  • We use your personal information in the following ways:

    • To provide you with the information you request about our products
    • To send you email marketing messages and information
    • To fulfill your bookings
    • To confirm your purchases
    • To ensure you are correctly billed
    • To measure and track demographic details about our customers
    • To target content on our website to more closely match your interests
    • To target the appropriate content for email marketing messages to better match your interests

    We will provide you with choices regarding the use and disclosure of your Personal Information for marketing purposes.

    Our Security and Storage Measures

    At At New York we seek to maintain the integrity and security of your Personal Information. We use industry-standard encryption protocols when receiving and transferring your Personal Information. In fact, when you send Personal Information to us over the Internet, we first require that a "secure session" be established using Secure Socket Layer (SSL). We seek to store your Personal Information in secure operating environments that are not accessible to the general public, and to have security measures in place at our physical facilities to protect against the loss, misuse or alteration of your Personal Information by our employees or third parties. However, no data transmission over the Internet or data storage environment can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. At New York will not be held responsible for events arising from unauthorized access to your Personal Information. At New York will rely on you telling us if you experience any unusual events that may indicate a breach in your information security. We will then seek to investigate whether the security breach was related to the data transmissions from or to At New York and let you know what steps can be taken and have been taken to help rectify the problem. Further action, such as reporting incidents to the police or other proper authorities, may also be required.

    Changes to Our Privacy Policy

    We know that our business will continue to evolve as we introduce new products, and, as such, from time to time this Privacy Policy may be reviewed and revised.

    At New York reserves the right to change this Privacy Policy by posting the changes on its website. You can determine when this Privacy Policy was last updated by reviewing the "LAST UPDATED" legend below.

    Contacting Us

    For some At New York services you can access and update your registration and Personal Information online.

    To correct or update any other Personal Information, or if you have questions about At New York's Privacy Policy, please email at

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